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Louvre Hotels Group job opening search engine

Receptionist


Job details

General information

Associated entity

CAE-BORDEAUX NORD - Le lac   

Reference number

2020-6364  

Location

Position

Job category

Reception - Receptionist

Position title

Receptionist

Contract

Open-ended contract

Contractual hours

Full time

Job description

The Receptionist is to ensure the best guest experience possible, whilst staying at the hotel, by managing the guest arrival, stay and departure. Reception is also responsible to manage the booking enquiry in accordance with the budget.

In a lively, dynamic environment, the Receptionist is to provide a point of contact for customer, ensuring excellent care and maintaining satisfaction. You will deal with customer arrival, stay and departure respecting our brand concept and will carry out the reception schedule according to the arrival. You will be responsible for security control, ensure proper customer billing and balancing of customer payment. In the interest of quality and customer satisfaction, you will master our product in order to advise customer and make additional sales. You will handle hotel and restaurant reservation.

The Receptionist has good interpersonal skills and takes care of our guests to ensure they have an excellent stay in our hotel.

Profile

Hospitality qualification or high education plus 1 year prior experience in a branded, customer facing environment.Conversational English required, a third language preferable. You should be comfortable with computer technology. Good knowledge of a reservation software, OPERA, would be advantageous. You should be able to represent the hotel’s image through quality work and a great guest experience.

Do you have a passion for hospitality? Pride yourself on good interpersonal skills and like a challenge? Are you looking for a career where every day is different? Why wait to join a company that values the individual while benefiting from the reputation of an international group?

Job location

Job location

Europe, France, Aquitaine, GIRONDE (33)

Location

bordeaux

Applicant criteria

Language

  • English (Fluent)
  • Spanish (Professional)